Fertility and Women's Health Care: A Referral Partner's Guide to IVF, ICSI, Fertility Diagnostics and Endometriosis Treatment
The Patient Who Is Ready for the Next Step
Fertility is one of the most personal journeys a person can face. Many patients arrive at a referral partner having spent months or years trying to understand why conception has not happened, managing a painful gynaecological condition, or waiting for access to specialist care that is not available locally. By the time they reach you, a significant number of them already have answers. A specialist has assessed them, identified the issue, and told them exactly what needs to happen next.
These patients do not need more investigation. They need to move forward. My 1Health's Fertility and Women's Health care pathway is for patients who have reached this point: a confirmed diagnosis or completed assessment, a specific treatment recommendation from a qualified specialist, and a clear need to access that treatment without further delay.
The Three Conditions That Make a Patient Ready to Refer
Across the fertility and women's health care pathway, three conditions consistently determine whether a patient is ready for referral. Before sending any case through, run through this checklist.
A fertility or gynaecological diagnosis or assessment has been completed. The patient has been seen by a doctor or specialist and there is a clear clinical picture in place.
A specific treatment or procedure has been recommended by a specialist. The recommendation must go beyond a general suggestion to seek help. A named treatment such as IVF, ICSI, laparoscopic surgery, or a structured diagnostic work-up must have been advised.
The patient is being referred for that treatment specifically. The referral to My 1Health is for the purpose of receiving that named treatment, not for a general fertility consultation or exploratory review.
The Fertility and Women's Health Treatments at My 1Health
My 1Health supports fertility and women's health patients across four treatment areas. Each has a distinct candidate profile, a defined set of treatments, and clear referral conditions.
IVF and ICSI
In vitro fertilisation (IVF) and intracytoplasmic sperm injection (ICSI) are the two most established forms of assisted reproductive treatment. In IVF, eggs are retrieved from the ovaries, fertilised with sperm in a laboratory, and the resulting embryo is transferred to the uterus. ICSI follows the same process but involves the direct injection of a single sperm into an egg, making it the preferred option where sperm quality or quantity is a concern.
Who is a good candidate?
IVF is recommended for patients with blocked or damaged fallopian tubes, ovulation disorders, unexplained infertility, or where prior treatment has not succeeded. ICSI is the right route where there is low sperm count, poor sperm motility, abnormal sperm shape, a history of failed fertilisation in a previous IVF cycle, or where sperm has been surgically retrieved.
Signature treatments
Ovarian stimulation and egg retrieval
Embryo fertilisation and transfer
Frozen embryo transfer (FET)
Surgical sperm retrieval for ICSI
Direct sperm injection into egg (ICSI)
Refer under this care pathway when:
A fertility assessment or diagnosis has been completed
IVF or ICSI has been recommended by a fertility specialist
The patient is being referred specifically for an IVF or ICSI cycle
Fertility Diagnostics
Before any assisted reproductive treatment can be planned, a specialist needs to understand what is causing the difficulty conceiving. Fertility diagnostics is that process: a structured assessment that examines both partners, identifies the underlying cause, and gives the clinical evidence needed to recommend the right treatment. Skipping this step or relying on incomplete results from elsewhere often leads to delayed treatment and poorer outcomes.
Who is a good candidate?
This applies to patients who have been trying to conceive without success for 12 months or longer, or for six months where the woman is over 35. It is also relevant earlier where there is a known risk factor: irregular or absent periods, a history of pelvic inflammatory disease, previous miscarriages, endometriosis, or a partner with known fertility concerns. In these cases, earlier investigation is clinically justified and avoids unnecessary delays to treatment.
Signature treatments
Hormonal profile testing
Ovarian reserve assessment (AMH testing and antral follicle count)
Uterine and fallopian tube evaluation (hysterosalpingography or sonography)
Semen analysis and sperm function testing
Refer under this care pathway when:
The patient has been unable to conceive and requires a structured fertility work-up
A fertility specialist or doctor has advised a diagnostic assessment before treatment
The patient is being referred specifically for fertility diagnostics
Endometriosis Treatment
Endometriosis is a condition in which tissue similar to the lining of the uterus grows outside it, most often on the ovaries, fallopian tubes, and pelvic lining. It causes chronic pain, heavy and painful periods, pain during intercourse, and in many cases, difficulty conceiving. It is frequently underdiagnosed, and patients often wait years before receiving a confirmed diagnosis and a clear treatment recommendation.
Who is a good candidate?
Patients with a confirmed endometriosis diagnosis who are experiencing significant pelvic pain, painful periods, pain during intercourse, or fertility challenges are appropriate for this care pathway. Surgical intervention is particularly relevant where endometriomas have been identified on imaging, where hormonal management has not delivered adequate relief, or where the condition is directly affecting the patient's ability to conceive. For many of these patients, the combination of surgical treatment and post-surgical fertility support gives the strongest outcome.
Signature treatments
Laparoscopic excision of endometriosis
Ovarian cyst removal (endometrioma)
Hormonal therapy for endometriosis management
Post-surgical fertility treatment
Refer under this care pathway when:
An endometriosis diagnosis has been confirmed
Surgical or specialist treatment has been advised
The patient is being referred for a specific endometriosis procedure or fertility intervention
IVF and Fertility Centres in the My 1Health Network
My 1Health has selected fertility centres across eight countries, giving referral partners access to a broad range of options across different budgets, destinations, and patient preferences. Every centre in this network has been reviewed for quality and capability in assisted reproduction and fertility care.
Turkey
Memorial Hospital
Liv Hospital
Acibadem Hospital
Medipol Hospital
Anadolu Medical Center
United Arab Emirates
Bourn Hall Fertility Clinic
Fakih IVF
American Hospital Dubai
King's College Hospital Dubai
Malaysia
Sunway Fertility Centre
Monash IVF
KPJ Johor Fertility Centre
KPJ Damansara Fertility Centre
Thailand
Bumrungrad International Hospital
Kenya
Victoria IVF Centre
Myra IVF Centre
Spain
Clinica Tambre
Dexeus University Hospital
Egypt
Cleopatra Hospital
South Africa
HART Fertility Clinic
How to Know Your Patient Is Ready to Refer
Regardless of the treatment type, run through this quick check before submitting any fertility or women's health case.
The patient has a written or documented diagnosis or assessment from a qualified doctor or specialist
A specific fertility or gynaecological treatment has been recommended
The patient is not seeking a general fertility consultation through My 1Health
The referral is for a named treatment, not an exploratory review
The patient has expressed readiness and willingness to travel for treatment
If you can confirm each of these points, your patient is ready to refer.
Three Ways to Refer Your Patient Today
Once your patient is ready, My 1Health gives you three ways to submit a referral.
RPNS Partner Portal
Log in to your partner portal at referral.my1health.com to submit a case, track referral progress, and manage your patients in one place.
SENA AI
Before submitting a case, use SENA, My 1Health's intelligent assistant, to get an instant cost estimate for IVF or any fertility treatment, and to match your patient to the right facility based on their budget, location preferences, and procedure needs. SENA is available directly inside your RPNS portal under "Ask Sena", or on WhatsApp by messaging +1 (510) 972-1011 and sending "Hi Sena" to get started.
Direct Outreach to the Referral Partner Care Team
For cases that need direct support, reach out to the Referral Partner Patient Care Coordinators at [email protected]. The team is available to guide you through the referral process, answer questions about specific fertility centres, and support more complex cases.
